HELP & SUPPORT
Frequently Asked Questions
Find quick answers regarding our enterprise platforms, hardware security requirements, deployment processes, and compliance standards.
Security & Biometrics
How does your facial identity system prevent spoofing (presentation attacks)?
Our facial recognition terminals utilize a multi-modal approach combining 3D depth sensing, infrared (IR) scanning, and advanced AI liveness detection models. This ensures the system cannot be bypassed by printed photos, digital screens, or 3D masks.
Is biometric data stored locally or in the cloud?
We support both architectures. For maximum sovereign security, we strongly recommend our on-premise deployment model where biometric data is encrypted and sharded locally across your secure servers, never touching the public cloud.
Deployment & Integration
What is the typical timeline for deploying an Enterprise ERP?
While standard deployments can be executed in 3-4 months, highly customized deployments for government agencies or massive enterprises typically range from 6-9 months depending on legacy data migration requirements and security audits.
Do you provide APIs for integrating with our existing legacy systems?
Yes. We provide robust RESTful APIs and SDKs (available via our Developer Portal) to seamlessly connect our modules with older mainframes and existing databases securely.
Compliance & Regulation
Are your systems compliant with GDPR and National Sovereign Data laws?
Absolutely. All Innovative Minds platforms are built with privacy-by-design principles, including automated data retention policies, right-to-be-forgotten workflows, and strict geo-fencing to guarantee compliance with global and national data sovereignty regulations.